Contact us 24/7 by email, or call 800-437-6159 from 8 AM—4 PM PST. We are committed to exceeding your expectations.
Providing outstanding customer service is our number one priority. Watt Communities has been perfecting its ability to respond quickly to homebuyer needs for over 70 years.
Limited 1-Year Warranty
After purchasing a new Watt Communities residence, homebuyers will receive a Limited 1-Year Warranty. This warranty will cover some elements of your home including manufacturer defects. Each California home is also covered by a limited structural warranty for up to 10 years.
Homebuyers will receive their Homeowner’s Manual from the Customer Service Team. This comprehensive reference guide includes detailed warranty coverage information, maintenance tips, and procedures for obtaining customer service assistance.
Contact Customer Care
Our Customer Care Department can be reached Monday through Friday from 8 AM to 4 PM at 800-437-6159. One of our dedicated specialists will ensure that any issues you have will be handled promptly.
Customer Service Request
To submit a Customer Service Request, use the Customer Service Request form below. Should you need to contact the Customer Care Department due to an emergency, please refer to the EMERGENCIES section of the Homeowner´s Manual.